Cloud Synergy Blog
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Are you prepared to manage through Salesforce Sales Cloud?
When first Implementing Salesforce Sales Cloud it is important to discuss more than a sales process. Your implementation needs to be aligned with your organization’s overall strategy as well as communication channels so you can effectively adopt the platform. Below...
Improving Salesforce UX: Establish a Feedback, Review, and Rollout Process for Salesforce Users
Use a Suggestion Box for Users Feedback from users is great, and its 100% necessary in order to build a powerful UX for your organization. However, feedback with no checks and balances can quickly spiral out of control. In the consulting space its an all too common...
How to use Salesforce analytics to fuel healthy internal competition
Can Internal Competition help your business? The good, the bad and the ugly betterThere are many takes on internal competition. I am one who has seen competition help and hurt organizations by the very nature of competitiveness and the way that it is promoted by...
Designing Salesforce: Start with your People
A few years ago, I had the chance to attend a presentation by Seth Bain at the New York Salesforce World Tour. Seth is a Design guru and practices his expertise both as a Design Coach at Stanford while also holding the title “Strategic Innovation Partner” at...
Why your Salesforce resources are leaving, and some thoughts on how to get them to stay
It’s no secret Salesforce administrators, Sales/Service Ops professionals with Salesforce experience, and Salesforce developers are in high demand. Working as a consultant and doing my fair amount of job searching over the years i’ve noticed finding talent is only the...
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We seek to create value by designing a system that fits around your operations, human processes and KPIs in order to achieve your desired objectives.